From 1st meeting to the job completion Simon kept me informed throughout. They weren't my cheapest quote but were the only ones that told me I didn't actually NEED the work doing to my main roof, but I insisted I wanted it doing for future. They turned up when they said, completed the agreed work in a very timely fashion and cleaned up after themselves. It's always a difficult decision on who to have in your home to do work, but I liked the fact they didn't try and bull**it me from the start and came across as nice people. The work was completed in temperatures of -3 to -4 degrees so they deserve a medal for carrying on through that. The work is now complete and it seems to be fine, although it hasn't rained 'cos of the cold snap so I cannot actually comment on whether the leaking roof is cured, although I have every confidence in it. The work looks good. I would definitely recommend these guys based on my experiences to date. I have given them 5 stars as I cannot think of any negatives that would warrant a lesser score and they did what we agreed.